FAQ

FAQ

 

Do I need to be an Insights Association member to apply for coverage?

Yes, you must be a current IA company member to purchase a policy. If you are not a company member, please visit www.insightsassociation.org and register for membership.

Can I get a quote before I become an IA company member?

Yes, please complete the online application from our Apply Now page. However, you must become a IA company member on or prior to binding coverage.

Can I apply for a policy if I live outside of the U.S.?

No, coverage can only be provided to individuals residing in the U.S.

What is the cost for Professional Liability (E&O) Insurance?

For an accurate no-obligation quote, please visit our Apply Now page to complete an application.

Do I have to pay the policy premium in full?

Yes, premium must be paid in full for the policy to be effective. For policies with premiums of $1,000 or more, please contact (844) 832-2776 or email

ia-questions@alliant.com for more information.

Will this policy cover me outside of the U.S.?

Yes, this policy provides worldwide coverage, subject to policy terms and conditions, as long as the suit is brought in the United States.

Is there a fee for additional insured certificates?

This request is subject to underwriter review, and an additional premium may apply.

Please email ia-questions@alliant.com. Your email should contain the following:

  • Subject Line: Additional Insured Request – Your name/company name as it appears on your policy documents
  • Body: Your policy number
    • Name of the additional insured as it should appear
    • Address of the additional insured as it should appear
    • Any special instructions or requests; if needed, please attach any documents

How do I request a certificate of insurance or proof of coverage?

If a client has requested to be listed as a certificate holder, please send an email to ia-questions@alliant.com. Your email should contain the following:

  • Subject Line: Certificate of Insurance Request – Your name/company name as it appears on your policy documents
  • Body: Your policy number
    • Name of the certificate holder as it should appear
    • Address of the certificate holder as it should appear
    • Any special instructions or requests; if needed, please attach any documents

How do I renew my policy?

A policy must be renewed prior to the expiration date of your current policy. You will receive an email or letter with information to renew. If your policy has expired, please contact your insurance administrator.

I need to reinstate my policy. What do I do?

Once a policy is expired or cancelled, it cannot be reinstated. To apply for a new policy, please click here to submit an application.

How do I update my contact information (name change, address, email, etc.)?

To update your contact information, please email ia-questions@alliant.com. Your email should contain the following:

  • Subject Line: Request to Update Contact Info – Your name/company name as it appears on your policy documents
  • Body: Your policy number
  • Tell us what needs to be updated and how it should be updated

I want to cancel my policy, what do I do?

Please understand that cancelling your policy will mean the following:

  • Any claim reported after cancellation will not be covered.
  • You have the option to extend the reporting period for an additional premium. If you are interested, please indicate in your email. 
  • Cancellation effective date will be equal to the date of your request or a future date. Policies cannot be cancelled retroactively.
  • Any additional insured and/or certificate holder associated with your policy will be notified of cancellation.
  • You will receive any remaining premium on your policy by check.

To cancel your policy, please email ia-questions@alliant.com. Your email should contain the following:

  • Subject Line: Cancellation Request – Your name/company name as it appears on your policy documents
  • Body: Your policy number
    • Please cancel my policy effective: XX/XX/20XX. (This date must be equal to the date of your request or a future date. Policies cannot be cancelled retroactively.)
    • Any changes to your mailing address or contact information